Accessibility
Hearing Impaired
A hearing system is available within the Main Auditorium and in selected areas of the building. Pendants can be reserved through the Box Office, subject to availability. To use this system please switch your hearing aid to "T".
The Box Office will shortly be fitted with an induction loop system. Our Box Office clerks are also trained in Type Talk.
Visually Impaired
Assistance Dogs are welcome at the Princes Hall and we will be pleased to provide a bowl of water on request. Please inform the Box Office when booking your tickets so we can ensure adequate space is made available.
Large print versions of our ‘What’s On’ brochure and other documents are available on request.
Mobility Impaired
For shows and staged events the Princes Hall provides six wheelchair spaces, which are situated in the stalls area of the auditorium – early booking is advisable.
For patrons who have difficulty with stairs, please inform the Box Office. Lift access is available to all floors. Accessible toilets are available on the ground and first floor.
For those who need additional assistance…
The Princes Hall operates a scheme for those who need somebody to be present, in order to assist them.
This Scheme allows members a free ticket so that they can bring an ‘Essential Companion’ with them.
The Scheme is not open to or intended for those who simply require a companion / friend or require assistance with transportation to the Princes Hall.
The Scheme is free and simple to join, but necessary in order to combat fraud.
The ‘Essential Companion’ is somebody who is able to help the person with a disability by means of mobility or guidance to use and enjoy the services in the Princes Hall.
The application forms are available from the Box Office or can be downloaded from this page.
General Information
Parking
Four designated parking spaces for orange/blue badge holders are available close to the main entrance. Further spaces are allocated in the nearby Warburg car park
Transport
The following organisation may be of assistance with transport to the Princes Hall : - Dial - a - Ride 01276 707655
Use of Stage Effects
Signs are displayed and announcements made in the theatre when strobe lighting or other effects are to be used in a performance.
First Aid
First Aid cover is provided at all our events by either St Johns Ambulance volunteers or by staff who hold first aid certificates.
Help us to help you
In order to help us offer you maximum comfort, please provide as much relevant information as possible when booking.
Further Information
For further information on Access please call the Box Office on 01252 329155 or a full copy of our access policy is available from the Box Office or can be downloaded from this page.
