How To Book Tickets
There are many ways to book a show or event
Booking tickets in person
The Box Office is open Monday to Friday 10am to 5.30pm and Saturday 10am to 3.00pm (Extended on show evenings).
The Box Office accepts all major credit and debit cards ( excluding American Express) Cash, Cheque's and Postal Orders.
Booking tickets online
You can book online for many of our shows and events through our website, click on the 'Book Now' icon for your selected show and follow the on screen instructions. Your tickets are purchased in 'real time' and are the best seats available at that moment.
We currently accept Master Card, Visa Card or Maestro (formally Switch) Cards for online bookings.
Tickets will be posted up to five days before the event, after that they will be held at box office for your collection.
Email us
Email us with details of your booking including the performance, time, price and number of tickets required along with a daytime telephone number.
Box Office: princeshallboxoffice@rushmoor.gov.uk
Booking tickets by phone
BOX OFFICE: 01252 329155
The Box Office is open Monday to Friday 10am to 5.30pm and Saturday 10am to 3.00pm (Extended on show evenings).
An automated answering service is in operation out of office hours, please leave a message and we will return your call.
Booking tickets by post
Write to us with details of your booking including the performance, time, price and number of tickets required along with a daytime telephone number. Cheque's should be made payable to Rushmoor Borough Council and posted to:
Princes Hall, Princes Way, Aldershot, Hampshire, GU11 1NX
Please enclose a SAE.
Reservations
We are happy to reserve tickets for most events up to 3 days. Friends of the Princes Hall can reserve tickets for up to 7 days.
Booking Fee's
There is a £1 booking fee (per transaction) for all telephone bookings, online bookings and bookings made in person using a credit card.
There is an additional charge of 50p for customers who want their tickets posted out to them. Ticket collection from the Box Office will remain free of charge.
Friends of the Princes Halldo not pay these charges, expect when booking online.
Group Bookings
Tickets discounts are available for groups of 20 or more on many shows. Please note that group concessions are not always available on all productions or performances.
For further details please contact the Box Office on 01252 329155 or email: princeshallboxoffice@rushmoor.gov.uk
Terms and Conditions
Refunds & Exchanges
We regret that once purchased, tickets cannot be exchanged or refunded, except in the case of a cancelled event. For cancelled events tickets must be returned to the Princes Hall before a refund will be issued.
Latecomers
Latecomers may not be admitted until a suitable break in the performance.
Photography
The use of cameras, video cameras or any other audio or visual recording equipment is strictly prohibited in any theatre performance.
Disclaimer
The Princes Hall will not accept responsibility in respect of, any loss, theft or damage to goods or property left on the premises.