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Family Friendly

Family Friendly Title Bar

Everyone is welcome at the Princes Hall

We love welcoming new and regular customers to the Princes Hall.
Sometimes if you're coming along to see a show or attend an event for the first time, you might have some worries or questions. 

Here are the most frequently asked questions (and our answers), but please do feel free to make contact with the Box Office who will be happy to help.
 

Parking  Lift and access

Where should I park?

There are pay & display car parks
within a five minute walk of
the venue.

 

Do you have a lift?

There is a lift to all floors.

   
Buggy park  Baby Changing Icon

Will there be somewhere to leave
my buggy?

Buggy parking is available at all
our children's shows.

 

Do you have a baby change?

Baby changing facilities are
available in both the male and
female toilets on the ground floor.

   
Doors open  Latecomers

What time should we arrive?

You are welcome to the Princes
Hall whenever you are ready.

We generally open the doors to
the auditorium 45 minutes before
the start time shown on your ticket.

 

What if we are running late?

Please do not worry if you are
running late for the show.

We will get you in to your seat
as quickly as possible.

   
Friendly staff  Refreshments

Will your staff be happy to help
me?

Our friendly staff will be visible and
keen to assist you throughout your
visit.

 

Can I get food and drink at the
theatre?

Our coffee shop is open for all
shows, serving confectionary,
hot and cold drinks.

   
Booster Seats  Park

Do you have any booster seats?

We have a limited number of booster
seats for very young children.

Alternatively, please feel free to bring
your own booster seat or cushion.

 

Do you have any space for my
child to run around before the
show?

We are opposite the Princes
Gardens which is a great open
space for children to walk or run
around and burn off extra energy!

   
Interval  Purse

Will there be an interval?

The majority of our shows will have
a 20 minute interval around half way
through the performance - unless
otherwise stated.

 

Do I need to make sure I have
cash on me?

Our coffee shop accepts both cash
and card payments.

   
Child ticket  Discounts

Does my child need a ticket?

Children 1 year and older require
a ticket to attend any of our
performances.

 

Do you offer family discounts?

Some of our shows offer family
discounts so please check when
booking.

 

Map

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Address

Princes Hall, Princes Way, Aldershot, Hampshire, GU11 1NX

Mon to Fri: 10am - 5:30pm
Sat: 10am - 3pm

Opening times

Mon to Fri: 9am - 5:30pm

Telephone

Admin: 01252 327671
Box Office: 01252 329155

Questions?

Send us an enquiry or
Contact us on:
01252 329155

Mon to Fri:
10am - 5.30pm
Sat:
10am - 3pm